Med Spa
Your med spa is losing clients after the first treatment.
Most clients have a great experience and never come back because no one follows up.
Experience the live demo →Takes 3 minutes. Use your real phone. See exactly what your customers receive.
The problem
Where med spas lose revenue without realising it
✕
New enquiries from Instagram and Google go unanswered for hours while the team is with clients.
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First-time clients have a great treatment and never receive a follow-up encouraging them to rebook.
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Memberships expire because renewal reminders depend on the front desk checking manually.
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Clients lapse after 90 days with no automated reactivation.
"The average med spa client has a lifetime value of $6,000. Most locations capture less than $300 of it after the first visit."
Why it does not get fixed internally
The same three reasons, in every business
It sits between teams
Sales says it is operations. Operations says it is marketing. Nobody owns the leak so it stays where it is.
Core work comes first
The team is delivering the service. There is no time to design a follow-up sequence between appointments.
Manual processes do not scale
Reminders that depend on a person remembering will fail the moment volume picks up. They always have.
The system
The Med Spa Revenue System
Six automations that handle what your team cannot — at speeds no human can match.
New enquiry response within 60 seconds
Every social and web enquiry gets a personalised response in under a minute.
Post-treatment follow-up at 48 hours
Builds loyalty and prompts the rebook conversation at the right time.
Membership renewal reminder at 14 and 7 days
Renewals stop slipping through the cracks of a busy front desk.
90-day lapsed client reactivation
Clients who would have lapsed get pulled back at exactly the right window.
Loyalty tier upgrades by spend
VIP recognition fires automatically when clients cross spend thresholds.
Post-visit review request 24 hours after
Reviews compound automatically without the team asking individually.
Before · After
What changes when the system is live
BEFORE
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Enquiries wait hours for a response
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Clients come once and are never followed up
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Memberships expire without reminders
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Lapsed clients are never contacted
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Reviews grow slowly
AFTER
✓
Every enquiry gets a personalised response within 60 seconds
✓
Post-treatment follow-up fires automatically 48 hours later
✓
Renewal reminders go out automatically 14 days before expiry
✓
Lapsed clients receive reactivation at exactly 90 days
✓
Review requests go to every client automatically
How the install works
72 hours, three steps
1
Step 1 · 15 minutes
Intake review
We map how enquiries enter your business today — every channel, every leak.
2
Step 2 · Days 1-2
System installation
All automations configured and tested against your real numbers.
3
Step 3 · Day 3
Handoff
You see exactly what the system handles automatically — every flow, every fallback.
If it is not live in 72 hours you do not pay.
Who this is for
This system is built for you if…
- ✓Med spas that receive enquiries from social media and want to convert them faster
- ✓Owners who know their client retention is lower than it should be
- ✓Spas with membership programmes that lose renewals to manual processes
- ✓Med spas that want to grow reviews without asking clients individually
See how it works
See exactly what your clients experience
In the next 3 minutes you will see, on your real phone or in your real inbox:
- →What a new consultation enquiry looks like from the client side
- →The SMS they receive within 60 seconds
- →What the post-treatment follow-up message says
- →What the membership renewal reminder looks like
No account needed. Use your real phone. Takes 3 minutes.